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Shipping & Returns

Shipping Policy
1. Please confirm the shipping address before paying, you are best to leave the phone number for contact. Please provide a valid email address and check emails after you have purchased for any updated information.
2. Items are generally shipped within 3 working days after payment has been verified (Sat. and Sun and holidays excluded most national).
3. Once the shipment has the package, we will send you the tracking number once it is available. Package transit time normally takes 7 to 14 business days, depending on the destination, holidays and factors beyond Postal Service's control. If there is a little 'delay, please have more patience.

Refund policy
1. We only allow a complete refund for items that have problems caused by us.
2. If the returning package does not include all the accessories and parts it was shipped with, the cost of the accessories and parts will be deducted from the total product price and can only warrant a partial refund.
3. If for any reason you need to change the size, color, or the refund is under the reason of "difference", the transport cost will be deducted from the total product price.

Return Policy
Returns or exchanges are permitted, provided the customer purchased the product through website and it is within 30 days from date of receipt. Please contact us if you need to return or exchange.
All packages must be sent via a traceable method, such as the confirmation of the U.S. mail delivery, UPS or Federal Express. We are not responsible for packages lost in transit. Once we receive your return, please allow up to 5 working days to complete your return or exchange.